FAQ: Account Information
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How do I obtain a lost user name or password?
Your user name is the e-mail address you used to sign up with eLayaway. You can retrieve your password by clicking on the “Forgot Password” link under the login box on eLayaway's homepage.
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Is there a limit to how many purchases I can make?
No, but eLayaway™ encourages our members to be responsible in using the eLayaway™ system.
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Can I access information about my payments and balance for a purchase?
You can view and manage all your account information online 24-7. Simply login at eLayaway.com using the e-mail address and password created during registration.
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How do I change my personal information?
You can change your personal information online. Login to your account at eLayaway.com using your e-mail address and password created during registration, then click on "My Account" and then "Edit My Profile."
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Do I need to be registered as a member of eLayaway™ to shop with one of your merchants?
Yes. You need to be an eLayaway™ member before you can use the eLayaway™ system.
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What shows up on my bank statement when I make an eLayaway™ purchase?
eLayaway.com
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Do I have to remember to make my eLayaway™ payments ?
No. Your payments are automatically taken out of your bank account in correspondence with your payment schedule.
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How often can I set my payments?
You have the choice of semi-monthly or monthly.
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What happens if my bank account does not have sufficient funds to make the payment?
After the original payment is declined, you will have 7 days to bring your account up to date. After that, your account will be assessed as “In Default,” and you will be sent back the money you have paid minus a cancelation fee of $25.
